Support
Context Help
If you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A context menu will open. It includes exhaustive information about all the actions that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a rich library of how-to video clips describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly get to know our Control Panel by merely watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the answer you need, have a look at our extensive FAQ database, which comprises questions asked by actual individuals and offers real solutions. We periodically "revamp" our Frequently Asked Questions section with new articles in order to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the solution you need in the FAQ section either, you can contact our excellent team of customer support engineers available 24/7/365 and eager to help you with any issue. Each trouble ticket you send will be responded to within one hour (the average ticket response time being approximately twenty mins), so you will never have to wait a long time to get your question answered.